Josh O'Rourke
R365 Software Expert Offering Ongoing Platform Support, Operations Consulting & End-User TrainingHelping you get more out of Restaurant365—with real experience
About Me
After about 15 years in the restaurant industry, I've spent the past 9 years at Restaurant365 helping restaurants grow —from independents to national chains—by consolidating and optimizing their back-office and accounting systems.I was personally responsible for over 950 client contracts, working directly with brands like Dave’s Hot Chicken, King’s Hawaiian, Ike’s Love and Sandwiches, and Kura Sushi.Today my passion is helping R365 clients directly—by helping to implement new clients quickly, build out the time-consuming recipes and scheduling templates, develop new internal processes, and give your team the tools to succeed.
Services
R365 Platform Optimization- Recipe costing & inventory setup- Scheduling templates & labor forecasts- Purchase Orders and AP Processing- Set-up User roles, permissions,- LMS set-up (ExpandShare)- AP/Banking rules- General System cleanup & maintenance
Fractional Director of Ops Support- SOP design & implementation- GM & KM accountability frameworks- Weekly check-ins or reporting audits- Cost control coaching & P&L reviews- On-demand support for owners & CFOs
Why Work With Me?- Deep platform knowledge from the inside- No fluff or bloated roadmaps- Fast wins, clear communication- Flexible pricing: flat fee, hourly, or recurring
Let’s hop on a quick call and talk through your needs